High
Fan Error on Ideal HP290

Your boiler has stopped working because the internal fan, which safely exhausts gases, is not spinning at the correct speed.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fan Error

From this model's manual
Verified against the Ideal Hp290 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control board detects that the fan is either not spinning at all or is failing to reach the speed required to safely clear exhaust gases. This is usually caused by a physical failure of the fan motor, a buildup of debris inside the casing, or an electrical communication error between the fan and the main circuit board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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