High
P27 on Ideal HP290

Your boiler's internal wiring has been connected incorrectly, causing it to confuse high and low pressure readings.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

High Pressure Sensor and Low Pressure Sensor Wiring Reversed

From this model's manual
Verified against the Ideal Hp290 installation & service manual, page 93.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the electrical wires for the high and low pressure sensors have been swapped or plugged into the wrong terminals on the main control board. The boiler detects that the readings are the opposite of what is expected, causing it to shut down for safety. This is usually the result of a manufacturing error or a mistake made during a recent repair or part replacement.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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