High
Pd on Ideal HP290

Your boiler is stopping itself from working because the water temperature inside is getting too hot, similar to a car engine overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Condensing Temperature High

From this model's manual
Verified against the Ideal Hp290 installation & service manual, page 93.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the water temperature within the heat exchanger rises too quickly or exceeds safe limits, causing the boiler to shut down to prevent damage. The most common reason is a lack of water flow, often caused by a failing pump or a blockage in the system pipes that prevents heat from being carried away from the unit.

This fault is frequently seen at the start of autumn when heating systems are turned back on after a summer of inactivity, which can cause internal pump components to seize.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like Pd: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful