High Lockout
High Pressure Sensor Error on Ideal HP290

Your heat pump has stopped working because its internal safety sensor has detected that the water pressure is too high, causing the system to shut down for protection.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

High Pressure Sensor Error

What causes this fault?

This fault occurs when the system's internal pressure exceeds safe operating limits, often due to the expansion vessel failing or being incorrectly charged. It can also be triggered by a faulty sensor sending incorrect readings to the control board or by someone accidentally overfilling the system via the filling loop.

This issue often surfaces when the heating is first turned on after summer, as the expansion vessel is put under maximum stress when the water transitions from cold to hot.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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