High
J47 on Ideal HP290

Your heat pump's internal power control system has encountered a fault, meaning the outdoor unit cannot communicate properly with the compressor to provide heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Inverter Error

From this model's manual
Verified against the Ideal Hp290 installation & service manual, page 95.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the internal electronics that manage the compressor's power supply fail to regulate the electrical flow correctly. It is usually caused by a technical failure on the inverter circuit board or loose internal connections that prevent the system from getting the energy it needs to run.

This fault can be more frequent during summer or heatwaves, as high ambient temperatures place additional thermal stress on the electronic power components.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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