What the manual says
Manufacturer manualHigh Pressure Sensor and Low Pressure Sensor Wiring-Cross-Connection
What causes this fault?
This fault occurs when the electrical wires for the boiler's internal high and low pressure sensors have been swapped or plugged into the wrong ports on the control board. It typically happens during a recent repair or service where the technician accidentally switched these identical-looking connections, leading the boiler to receive incorrect safety information. Because the system can no longer accurately monitor water pressure, it shuts down immediately as a safety precaution.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 9.1.30: no call-out fees, no surprise bills.
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