High Lockout
LC8 on Ideal HP290

Your heat pump has stopped working because its internal power management system has detected an electrical fault.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Inverter Error

What causes this fault?

This fault occurs when the heat pump's internal brain, which controls the speed of the motor, detects an electrical irregularity or a component failure. The most common reason is that the inverter board has suffered a breakdown or the compressor is drawing too much power, causing the system to ship down for safety.

This fault is more common during peak winter months when the heat pump is working at its highest capacity and the electrical components are under the most stress.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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