BoilerFaultCodes.com
P21 High Lockout

Your boiler has stopped working because it cannot accurately tell if there is enough water pressure in the system to operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Low Pressure Sensor Error

What causes this fault?

This fault occurs when the boiler's internal computer loses communication with the sensor that monitors water levels. The most common reason is an electrical failure within the sensor itself or a loose connection in the wiring, meaning the boiler shuts down as a safety precaution because it cannot verify if it is safe to fire up.

Typical repair cost £120-£220 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

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Protect yourself from future repair bills

A boiler cover plan would cover faults like P21 — no call-out fees, no surprises.

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