Ideal Logic+ Heat Fault codes & diagnostics

Your boiler has detected that the hot water is flowing in the wrong direction, which usually happens after installation or maintenance work.

Your boiler has stopped working because it cannot detect enough water moving through the system to heat your home or water safely.

Your boiler is failing to receive a signal from your wall-mounted thermostat, so it doesn't know when to turn your heating on or off.

Your boiler has detected that the water leaving the unit is far too hot compared to the water returning to it, so it has shut down to prevent internal damage.

Your boiler has failed to ignite, meaning it cannot produce heat or hot water because it has not detected a flame.

Your boiler has stopped working because the flame inside went out and could not be successfully restarted.

Your boiler has stopped heating because the flame inside has gone out unexpectedly, preventing it from producing heat.

Your boiler has detected that the internal fan is not working correctly, which prevents it from safely venting gases, so it has shut down to protect your home.

Your boiler's temperature sensor is providing incorrect information, causing the system to stop working as a safety precaution since it cannot accurately regulate how hot the water is.

Your boiler has stopped working because it is unable to accurately measure the temperature of the water flowing through it, so it has shut down as a safety precaution.

Your boiler is struggling to accurately measure the temperature of the water returning to it, so it has stopped working as a safety precaution until the faulty sensor is replaced.

Your boiler has stopped working because a sensor that measures the temperature of the water returning to the system is failing to send a signal, causing the boiler to shut down as a precaution.

Your boiler has detected that the electricity supply coming from your home's mains is below the level required for safe operation.

Your boiler's main control unit has identified an internal electronic error and has stopped working to prevent further damage.

Your boiler is failing to ignite the flame required to produce heat or hot water because it cannot produce the necessary spark.

Your boiler’s internal computer brain hasn't been programmed correctly, meaning it doesn't know which model it is and cannot start up.

Your boiler has stopped heating because the flame inside has gone out unexpectedly, preventing it from safely running.

Your boiler has detected repeated failed attempts to start up and has locked itself down for safety to prevent damage.

Your boiler has detected that it is running too hot and has automatically turned itself off to prevent damage.

Your boiler is failing to light the flame needed to generate heat and has safely shut down to prevent gas buildup.

Your boiler has lost the ability to read the temperature of the water flowing through it, so it has safely shut down to prevent overheating.

Your boiler is struggling to accurately detect the temperature of the water returning to it, so it has shut down to prevent potential overheating.

Your boiler has become too hot or water is not moving through the system properly, causing the unit to shut down for safety.

Your boiler is struggling to keep its internal flame lit, which prevents it from heating your home or water.