High Lockout
F09 on Ideal Logic Max Combi

Your boiler's internal computer has developed a fault and can no longer control the heating or hot water safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

PCB Fault: Replace PCB

What causes this fault?

This fault occurs when the boiler's main control board experiences a critical electronics failure or a memory corruption error. The most common reason is natural wear and tear of the electrical components over time, or damage caused by an external power surge or moisture ingress.

While this fault can happen year-round, it is slightly more common during winter storms when power outages and electrical surges are more frequent.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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