Low
Outside Sensor Fault on Ideal Logic Max Heat

Your boiler has lost connection with the sensor that measures the temperature outside, meaning it may not heat your home as efficiently as usual.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Wiring or resistance issues with the external outside temperature sensor.

From this model's manual
Verified against the Ideal Logic Max Heat installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler can no longer communicate with the small sensor box located on your external wall. The most common reasons are moisture entering the sensor casing causing corrosion, or a break in the thin communication wire leading back to the boiler.

This fault is more frequent during autumn and winter when increased rainfall and freezing temperatures can damage exposed external wiring or sensor seals.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

Monthly cover means no unexpected bills when your boiler breaks down.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related guides you might find useful