Low Service
Service Required on Ideal Logic Max Heat

Your boiler is simply reminding you that it has been over a year since its last professional health check and it is now due for an annual service.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

When the boiler has run for more than 1 year.

What causes this fault?

This is not a mechanical failure but a built-in timer notifying you that 12 months have passed since the last maintenance visit. The boiler tracks its own run-time and calendar days to ensure vital safety checks and cleaning are performed by a professional on schedule.

This notification often appears in autumn as homeowners turn their heating back on for the first time, triggering the completion of a full annual cycle.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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