High Lockout
L6 on Ideal Logic Max Plus

Your boiler thinks a flame is burning even though it shouldn't be, causing the system to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

False flame lockout

What causes this fault?

This fault occurs when the boiler's internal sensors detect a flame after the burner has been told to switch off, or before it has even started. It is usually caused by a faulty sensing probe sending an incorrect signal to the main control board, or a leak inside the unit that has allowed moisture to interfere with the electrical components.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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