Medium
2S02 on Ideal Logic Max System

Your boiler is confused by how your heating controls are wired and thinks it should be receiving two different signals to turn on at once.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

2x Switched Live Mode selected.

From this model's manual
Verified against the Ideal Logic Max System installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler receives an electrical command to turn on from two different external sources at the same time, which confuses the system's logic. The most common reason is that the external thermostat or programmer has been wired into two separate terminals on the circuit board by mistake. It can also happen if a faulty smart home controller is sending conflicting signals to the boiler.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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