Medium Warning
F 0t on Ideal Logic Max System

Your boiler is having trouble communicating with your wall thermostat, meaning it doesn't know when to turn your heating on or off.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Room Thermostat Fault: Check Room Stat & connections

What causes this fault?

This fault occurs when the boiler loses its physical or wireless connection to the wall thermostat, leaving it unable to receive an instruction to start. The most common reasons are dead batteries in the room thermostat or a loose wire in the terminal block where the controls connect to the boiler. In some cases, it can be caused by signal interference or a hardware failure within the thermostat unit itself.

This fault is often noticed during the first cold spell of autumn when homeowners try to turn their heating back on after a long summer of inactivity.

DIY fix possible

Check if your room thermostat is switched on and hasn't run out of batteries.Ensure the thermostat is set to a temperature higher than the current room temperature.If using a wireless thermostat, check that the receiver next to the boiler is showing power and try re-pairing the device.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful