High Lockout
F 0U on Ideal Logic Max System

Your boiler is overheating because the water is not flowing through the system quickly enough to be cooled down.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow/Return Differential greater than 50°C

What causes this fault?

This fault occurs when the water temperature leaving the boiler is significantly higher than the water returning, usually because something is blocking the flow. The most common reasons are a failing pump that cannot push the water around your radiators or a buildup of sludge and limescale inside the pipework. When the water sits still or moves too slowly, the heat builds up too fast for the boiler to handle safely.

This issue is most common during the first cold spell of autumn, as pump rotors often seize up after being left idle throughout the summer months.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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