High Lockout
F0 d on Ideal Logic Max System

Your boiler has detected that water is not moving through the system properly, which has caused it to stop working for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No Water Flow

What causes this fault?

This fault occurs when the boiler's internal sensors detect that water isn't circulating through the unit quickly enough to carry heat away safely. The most common reasons include a failing internal pump, a physical blockage in the pipework, or air trapped within the system preventing the flow of water.

This issue is more frequent in autumn when heating systems are turned back on after a summer of inactivity, which can cause the internal pump to seize.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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