Technical description
Outside Sensor Fault
What causes this fault?
This fault occurs when the boiler loses communication with the small sensor located on the exterior wall of your home. It is usually caused by water ingress damaging the sensor's internal circuitry or a loose connection in the wiring that links the sensor to the boiler's main control board.
This fault is more common during autumn and winter, as heavy rain or freezing conditions can accelerate the degradation of the outdoor sensor's casing.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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