High Lockout
F07 on Ideal Logic Max System

Your boiler has detected that the electrical supply from the grid is currently too low for it to operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Low Mains Voltage: Contact Electricity Provider

What causes this fault?

This fault occurs when the incoming electrical supply to your home drops below a level that is safe for the boiler's sensitive electronics to function. The most common reason is an issue with the local power grid or a 'brownout' in your area, though it can occasionally be caused by a fault within the boiler's internal control board incorrectly reading the voltage.

This fault is occasionally more common during periods of extreme cold or high peak demand when the national electrical grid is under heavy strain.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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