High
L0 on Ideal Logic Max System

Your boiler has stopped working because either its exhaust pipe is obstructed or the pipe that drains away waste water is blocked.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Blocked Flue/Condensate

From this model's manual
Verified against the Ideal Logic Max System installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal safety sensors detect that the waste gases or waste liquids cannot exit the unit safely. The most common reasons are a blockage in the plastic pipe that carries water away to a drain, or an obstruction in the large flue pipe on the outside of your property. If these pathways are restricted, the boiler will shut down to prevent hazardous fumes from backing up into the appliance.

This fault is frequently seen during periods of extreme cold when the external condensate pipe can freeze, causing liquid to back up into the boiler.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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