High Lockout
L01 on Ideal Logic Max System

Your boiler has switched itself off because internal sensors have detected it is getting too hot, which is a safety measure to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Overheat Lockout

What causes this fault?

This fault occurs when water inside the boiler isn't moving away fast enough, causing the temperature to rise to dangerous levels. The most common reasons are a failed pump that can't circulate the water, or a blockage within the system pipes or heat exchanger that restricts flow.

This fault is more frequent when you first turn the heating back on in autumn, as internal pump parts can seize up after months of inactivity during the summer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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