High Service
UF on Ideal Logic Max System

Your boiler is currently stuck in a professional service mode used by engineers when they are replacing an internal valve.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Service mode / Diverter valve actuator replacement sequence step

What causes this fault?

This fault occurs when the boiler is manually placed into a specific testing mode used for replacing the motorized valve that switches between heating and hot water. It usually happens if an engineer has left the setting active by mistake or if the main control board has developed a software glitch that keeps it stuck in this maintenance sequence. Because the boiler believes it is being repaired, it will pause normal operation until the sequence is finished or cancelled.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful