High
024 on Ideal Maximiser SE

Your boiler is confused because two temperature sensors have been mixed up or are misreading the heat levels, preventing it from starting safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow and return sensors NTC and NTC reversed

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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