Your boiler has tried to ignite three times but failed to stay alight, so it has shut down for safety.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: If the boiler does not light after 3 attempts the fault codes L' 'F' will be displayed. Press the reset button (C); the boiler will then repeat its ignition sequence.
What causes this fault?
This fault occurs when the boiler's sensors cannot detect a flame after several attempts to start up. The most common reasons include a lack of gas reaching the unit, a build-up of carbon on the ignition parts, or a component failure that prevents the spark from catching. Essentially, the system shuts down because it cannot confirm it is safely burning fuel to create heat.
This fault is more common during the first cold snap of winter, as gas valves can occasionally stick after being idle over the summer or external gas regulators can be affected by extreme cold.
DIY fix possible
Check if your gas supply is active (e.g., check other gas appliances or your meter credit)Locate the reset button (marked 'C') and press it once to restart the ignition sequenceCheck if the condensate pipe (outside white plastic pipe) is frozen if the weather is very cold
Find a Gas Safe engineer
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A boiler cover plan would cover faults like LF — no call-out fees, no surprises.
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Ideal Mexico HE is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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