Ideal Mexico HE Fault codes & diagnostics

Your boiler has detected a communication issue with the sensor that monitors the temperature of the exhaust fumes, causing it to shut down for safety reasons.

Your boiler is struggling to operate because the electrical supply wires have been connected in the wrong order.

Your boiler has switched off because water produced during the heating process cannot drain away properly, likely due to a blockage in the pipe leading outside.

Your boiler has stopped working for safety reasons and needs to be manually reset to try and get it running again.

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage.

Your boiler has detected that the water flow or pressure is not moving correctly, which has caused it to turn off as a safety precaution.

Your boiler is failing to clear combustion gases properly, which has triggered a safety shutdown to prevent unsafe operation.

Your boiler has lost the ability to accurately measure the water temperature, so it has safely shut itself down to prevent overheating.

Your boiler is experiencing a communication error with the temperature sensor used for your hot water, which means it cannot accurately detect or manage the water temperature.

Your boiler has detected that the pipe used to drain away water produced during heating is blocked, which is forcing the system to shut down for safety.

Your boiler has detected a flame when there shouldn't be one, or there is an electrical fault with the sensor that tracks the flame.

Your boiler has detected that the electrical wiring coming into the unit is connected incorrectly, meaning the live and neutral wires are swapped.

Your boiler has detected that a safety sensor in the flue pipe is reporting an incorrect temperature reading.

Your boiler has stopped working because it cannot properly measure the temperature of the water leaving the unit.

Your boiler has detected an issue with the sensor that monitors the temperature of the exhaust gases, causing the system to shut down as a safety precaution.

Your boiler has sensed that the exhaust gases are getting too hot and has shut down as a safety precaution to prevent internal damage.

Your boiler has detected that the water inside is getting too hot and has shut itself down as a safety precaution.

Your boiler's internal computer has encountered a critical electronic failure and can no longer control the heating process safely.

Your boiler has detected a problem with the sensor that tracks the flame, meaning it cannot safely confirm if the gas is ignited and has shut down as a precaution.

Your boiler has stopped functioning entirely and is failing to provide both heating and hot water to your home.

Your boiler has detected that the electrical wiring is connected the wrong way around, or there is a fault with the electronics that makes it think so.

Your boiler has failed to start up because it isn't receiving the gas it needs to create a flame.

Your boiler has become too hot and has automatically shut itself down to prevent damage and ensure safety.

Your boiler has failed to light or maintain a flame, meaning your heating and hot water have stopped working.

Your boiler has stopped working because the fan inside, which helps safely push waste gases out of your home, is not spinning correctly.

Your boiler has shut down because the internal gases have reached a temperature that is dangerously high for the system.

Your boiler has become too hot and has shut itself down for safety purposes.

Your boiler’s internal computer has encountered a critical error and cannot communicate properly with the system.

Your boiler has tried to ignite three times but failed to stay alight, so it has shut down for safety.

Your boiler is trying to start but keeps failing, which means it cannot provide heat or hot water.

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage or safety issues.

Your boiler has detected that it is getting too hot and has automatically switched itself off to prevent damage.

Your boiler has failed to start its burner multiple times and has safely shut itself down to prevent a gas build-up.