BoilerFaultCodesTechnical description
Flame failure
What causes this fault?
This fault occurs when the boiler's control system attempts to start the burner but cannot detect a stable flame. The most common reasons are a lack of gas supply to the unit, a worn-out ignition component that fails to create a spark, or a dirty internal sensor that cannot 'see' the flame once it has lit.
This fault is more common during the first cold snap of winter, as gas valves can occasionally stick after long periods of inactivity during the summer.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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