High Lockout
LED3 on Ideal Mexico Super 40ff - 80ff

Your boiler is stuck in its starting sequence because it cannot confirm the fan is working correctly to clear away waste gases.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan on

What causes this fault?

This fault occurs when the boiler's internal computer signals the fan to start, but fails to receive confirmation that air is moving through the system to safely clear waste gases. It is usually caused by a mechanical failure of the fan motor, a blockage in the flue, or a faulty sensor failing to detect the airflow.

This issue is slightly more common in autumn and winter, as debris like fallen leaves or nesting material can block the external flue pipe, preventing the required airflow.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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