Emergency
E69-243 on Ideal Mini C32

Your boiler has detected an issue with the seal around the observation window, which could lead to unsafe gases escaping into your home.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Window (glass+rubber frame)

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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