High
Faulty primary circuit on Ideal Mini C32

Your boiler has detected that water is not circulating properly through your heating system, so it has safely shut down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Faulty primary circuit (no water or absence of flow)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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