High Lockout
LED1 flashing, LED2 on on Ideal Mini S15

Your boiler has detected a problem with the sensor that monitors the temperature of your central heating water, meaning it can't heat your radiators safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Faulty CH thermistor or wiring

What causes this fault?

This fault occurs when the internal sensor responsible for tracking the temperature of your radiators fails to send a reliable signal to the boiler's control board. The most common reason is that the sensor has physically degraded over time or the electrical connection has become loose, preventing the boiler from knowing when to safely turn the burner on or off.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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