High Lockout
E05 on Ideal Mini S18

Your boiler has detected a fault with the sensor that monitors the temperature of the water leaving the unit to heat your radiators.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

CH flow thermistor error

What causes this fault?

This fault occurs when the boiler's control board loses communication with the sensor that monitors the temperature of the water heading to your radiators. The most common reason is that the internal components of the sensor have failed due to age, or the electrical connection has become loose or corroded. Because the boiler no longer knows how hot the water is, it shuts down as a safety precaution to prevent overheating.

This fault is more common in autumn and winter when the heating is first switched back on and the sensor is subjected to rapid changes in temperature.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful