The 6 most common faults
01
FAULT Engineer
The display flashes continuously, indicating ignition failure after 5 attempts
Full guide for FAULT02
03
04
05
06
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Ideal shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue