High
Condensate Drain Blockage on Ideal Turbo2 24

Liquid waste produced by the boiler is not draining away properly, which has caused the system to switch itself off for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Can cause automatic shut down of the boiler neon or spillage of condensate from the flue terminal.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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