BoilerFaultCodesThe 4 most common faults
Your boiler has switched itself off because it has become too hot internally, often due to low water pressure or air trapped in the system.
Check the pressure gauge and top up to 1.5 bar if it is lowBleed your radiators to remove trapped airPress the 'Restart' button on the display panel
Your boiler has detected that there is not enough water in the system to operate safely and has shut down to prevent damage.
Locate the filling loop (usually a silver braided hose with small tap handles) underneath the boiler.Slowly open both taps to allow water into the system while watching the pressure gauge.Close both taps tightly once the pressure gauge reaches between 1.0 and 1.5 bar.
Your boiler has tried to light several times but cannot establish a flame, meaning you will not have any heating or hot water until it is resolved.
Check that your gas emergency control valve is open and that you have credit on your gas meter.Check if other gas appliances in your home, such as a hob, are working correctly.Press the 'Reset' button on the boiler display panel once to see if the system restarts.
Your boiler has been manually reset too many times in a short period and has locked itself out as a safety precaution.
Switch off the electrical power supply to the boiler at the fused spur switchWait for 30 secondsSwitch the power back on to clear the lockout and restart the unit
on the Ideal Vogue Max Combi
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Ideal shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue
Avoid the next call-out bill
Monthly cover means no unexpected bills when your boiler breaks down.
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