High
Pump rotor blocked on Ideal Vogue

Your boiler's internal pump has become stuck or clogged, which means it cannot circulate hot water around your radiators or taps.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Unblock pump

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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