High
21 on Intergas Compact HRE OV

Your boiler has detected a problem with one of its internal temperature sensors, which prevents it from heating your home or water safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Sensor fault S2

From this model's manual
Verified against the Intergas Compact Hre Ov installation & service manual, page 44.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer receives an incorrect or missing signal from the return temperature sensor. The most common reason is that the sensor itself has worn out and failed, though it can also be caused by loose wiring or water damage to the electrical connections inside the casing.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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