High
21 on Intergas Rapid 25

Your boiler has detected a problem with its internal temperature sensors, which means it cannot accurately monitor the water temperature and has stopped working for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Sensor fault S2

From this model's manual
Verified against the Intergas Rapid 25 32 installation & service manual, page 44.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler’s return sensor, which monitors the temperature of the water coming back from your radiators, sends an incorrect or missing signal to the main computer. The most common reason is that the sensor itself has developed an electrical internal failure, or the wiring connecting it to the control board has become loose or damaged.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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