Low Warning
27 on Intergas Rapid 32

Your boiler has lost connection to its outdoor thermometer because the wiring has developed a fault or been damaged.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

Shortcut outside sensor

What causes this fault?

This fault occurs when the electrical connection to your outdoor temperature sensor is interrupted by a short circuit. The most common reasons are water getting into the sensor housing or the external wiring being accidentally damaged or pinched against the wall.

This issue is more frequent during periods of heavy rain or driving wind, which can force moisture into electrical connections that aren't perfectly sealed.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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