High
21 on Intergas Rapid

Your boiler has detected a communication error with an internal temperature sensor, causing it to shut down to prevent potential overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Sensor fault S2

From this model's manual
Verified against the Intergas Rapid installation & service manual, page 55.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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