37 High

Johnson Starley 37 Fault Code

The Johnson Starley 37 fault code means: your boiler has stopped working because the amount of water inside your heating system has dropped below the minimum level required to operate safely.. It appears on 1 Johnson Starley model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Low system water pressure, Water pressure low or sensor failed.
Typical repair cost £80-150 (including labour)

DIY fix possible

Locate the external filling loop, usually a small silver braided hose with one or two valves located underneath the boiler.Gradually open the valve(s) to allow mains water into the system while watching the pressure gauge on the front of the boiler.Stop filling once the needle reaches the green zone, typically between 1.0 and 1.5 bar, then ensure the valves are fully closed.

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Avoid the next call-out bill

A cover plan would handle faults like 37: no call-out fees, no surprise bills.

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Johnson Starley models that show the 37 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Johnson Starley 37 fault code information on this page is sourced and cross-checked against the official Johnson Starley service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026