E-01 High

Johnson Starley E-01 Fault Code

Also written as E01 — same fault.

The Johnson Starley E-01 fault code means: your boiler is failing to ignite, meaning it cannot create the flame needed to provide heating and hot water.. It appears on 1 Johnson Starley model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Heat generator does not light
Typical repair cost £100-£350 (including labour)

DIY fix possible

Check if your gas supply is active by testing another gas appliance like a hob.Ensure your gas prepayment meter has sufficient credit.Press the Reset button on the control panel to see if the boiler restarts.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Johnson Starley models that show the E-01 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Johnson Starley E-01 fault code information on this page is sourced and cross-checked against the official Johnson Starley service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026