E01 High

Johnson Starley E01 Fault Code

The Johnson Starley E01 fault code means: your boiler has tried to light several times but has been unable to create a flame, meaning you will not have any heating or hot water.. It appears on 4 Johnson Starley models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Ignition failure
Typical repair cost £120-£350 (including labour)

DIY fix possible

Check if other gas appliances in your home, such as a gas hob, are working correctly to ensure gas is reaching the property.Verify that your gas pre-payment meter (if applicable) has sufficient credit.Try resetting the boiler by following the instructions in your user manual to clear the fault.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Avoid the next call-out bill

A cover plan would handle faults like E01: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Johnson Starley models that show the E01 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Johnson Starley E01 fault code information on this page is sourced and cross-checked against the official Johnson Starley service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026