E13 High

Johnson Starley E13 Fault Code

The Johnson Starley E13 fault code means: your boiler's internal computer system has lost communication with its control parts, meaning it cannot receive instructions to provide heating or hot water.. It appears on 1 Johnson Starley model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: E-Bus communication fault
Typical repair cost £120-350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Johnson Starley models that show the E13 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Johnson Starley E13 fault code information on this page is sourced and cross-checked against the official Johnson Starley service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026