How much does it cost to fix Johnson Starley error code Fault Image?

Typical repair cost for the Johnson Starley Fault Image fault is £120-350 including labour.

Fault Image High

Johnson Starley Fault Image Fault Code

Q: What does the Johnson Starley Fault Image fault code mean?

Your boiler has detected a general internal malfunction and has shut down as a safety precaution, meaning you currently have no heating or hot water.

Also written as FAULTIMAGE — same fault.

The Johnson Starley Fault Image fault code means: your boiler has detected a general internal malfunction and has shut down as a safety precaution, meaning you currently have no heating or hot water.. It appears on 6 Johnson Starley models in our database.

Technical description: System Behaviour

Typical repair cost £120-350 (including labour)

DIY fix possible

Locate the reset button on the main control panelPress and hold the reset button for approximately 5 secondsWait 2 minutes for the system to attempt a restart

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Johnson Starley models that show the Fault Image fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Johnson Starley Fault Image fault code information on this page is sourced and cross-checked against the official Johnson Starley service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026