12 Your boiler has stopped working and locked itself for safety because it failed to light or stay lit correctly.
Your boiler has stopped working and locked itself for safety because it failed to light or stay lit correctly.
What to check first
- Check if your gas prepay meter has credit and that the gas supply is turned on.
- Press and hold the reset button for 5 seconds to see if the boiler restarts.
- If you have a condensate pipe leading outside, check that it is not frozen if the weather is very cold.
Parts commonly replaced
- Ignition electrode
- Flame sensing probe
- Gas valve