Medium
93 on Keston 30C

Your boiler is providing hot water for your taps but is failing to heat your radiators.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

NO CH OPERATION BUT DHW WORKS OK

From this model's manual
Verified against the Keston 30c installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check that your room thermostat or smart hub is turned up and calling for heatEnsure the central heating timer or programmer is set to 'On'Replace batteries in your wireless room thermostat if applicable

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