High
E31 on Keston Celsius 30

Your boiler has lost communication with the internal sensor that monitors water temperature, causing the system to shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow sensor open circuit – check connections to flow sensor are in place

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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