High
E36 on Keston Celsius 30

Your boiler has lost its connection to the sensor that monitors the temperature of the water leaving the unit, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow thermistor open circuit – check/replace connections/thermistor

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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