E01 High

Keston E01 Fault Code

The Keston E01 fault code means: your boiler has tried to light several times but cannot establish a steady flame, usually because there is no gas reaching the burner or the ignition sequence is blocked.. It appears on 9 Keston models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Ignition failure – the boiler has attempted to light 5 times and not succeeded – check the gas supply is on
Typical repair cost £100-280 (including labour)

DIY fix possible

Check if other gas appliances in your home, like a hob, are working to confirm your gas supply is active.Ensure your gas meter has credit if you are on a prepaid meter.Check that the white condensate pipe leaving the boiler isn't frozen if it is cold outside.Reset the boiler by following the instructions on the display panel.

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Keston models that show the E01 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Keston E01 fault code information on this page is sourced and cross-checked against the official Keston service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026