E01 High

Keston E01 Fault Code

The Keston E01 fault code means: your boiler has tried to light several times without success, meaning your heating and hot water will not work until the gas supply is restored or the ignition is fixed.. It appears on 4 Keston models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Ignition failure – the boiler has attempted to light 5 times and not succeeded – check the gas supply is on
Typical repair cost £100-350 (including labour)

DIY fix possible

Check that your gas emergency control valve is in the 'on' positionCheck if other gas appliances (like a hob) are working to confirm gas flow to the propertyIf you have a prepaid gas meter, ensure it has sufficient creditGently press the reset button on the control panel to see if the boiler restarts

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Keston models that show the E01 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Keston E01 fault code information on this page is sourced and cross-checked against the official Keston service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026