E10 High

Keston E10 Fault Code

The Keston E10 fault code means: your boiler’s internal computer has encountered a critical electronic failure and cannot safely operate the system.. It appears on 9 Keston models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Control box errors - possible faulty control box.

What causes the Keston E10 fault?

This fault occurs when the boiler's central control board suffers a hardware malfunction or loses its ability to communicate with the internal sensors. The most common reason is a component failure on the printed circuit board (PCB) or a loose connection within the main wiring harness. Because the brain of the boiler can no longer verify that it is operating safely, it automatically shuts down as a precaution.

Typical repair cost £350-£550 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Keston models that show the E10 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Keston E10 fault code information on this page is sourced and cross-checked against the official Keston service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026